Shipping and payment
Our standard delivery service is first class packet or letter post using the Royal Mail 48 service, delivery will be within 3 to 5 working days.
Delivery of your order will be dependent on the service selected, generally 24 to 48 hours after despatch. We cannot guarantee any deliveries will be made on a Saturday or Sunday.
Orders placed after 11:00 am on a Friday or on Saturday or Sunday will be treated as if received on the following Monday (excluding bank holidays).
Where do you deliver?
In mainland UK (incl. Northern Ireland) and all BFPO. Deliveries to Channel Islands, IOM, Shetlands, Outer Hebrides etc will be undertaken however no delivery times can be guaranteed. We unfortunately do not deliver to the Republic of Ireland and deliveries to other countries are not possible at this time through the .com site.
Do you ship to PO Boxes and Military BFPO addresses?
Yes, we do deliver to either PO Boxes and or BFPO addresses, or to hotels.
Where can I track the status of my order?
The day that your order is delivered to the carrier, we will send you an email to confirm shipping. For all tracked and signed for delivery services paid for, in this message you will find a link that will allow you to track the shipment of your package. (Please note that in principle the status of the delivery is available from 18:00 on the day of shipping).
Delivery is free for minimum purchases of £25.00. For any orders below that £2.95 is applied to your order.
Any orders over £150 value (incl. VAT) will be sent out on a Next Day Delivery basis.
Next Day Deliveries to Northern Ireland, Isle of Man, Jersey, Guernsey, Scottish Islands can be provided by our nominated carrier (UKmail) at a cost of £9.95 per order (incl. VAT).
You can choose to pay by credit or debit card (Visa, MasterCard), by Paypal or direct bank transfer (SOFORT Banking).